What happens after you click "buy"
Pattern Selection
The pattern makers select the pattern in your size and hand it over to the cutters along with the fabric (from Florence or Biella) chosen for your dress. We use primarily natural fabrics to reduce pollution and protect our planet.
Cutters cut the fabrics
The cutters lay out the fabric on the table and, after securing it with weights, trace the outline of your pattern with chalk. They carefully cut the fabric, paying attention to the notches and markings that will guide the seamstresses in composing and finishing your garment. We don't keep stock, because we avoid wasting fabric and labor, enhancing every stage of creation.
The seamstresses, the heart of our company
Our garments come to life thanks to our seamstresses, masters of a traditional craftsmanship based on precise stitching, often hand-sewn . They allow us to use techniques and fabrics that large-scale retailers can't afford, due to the cost and time required. Without their expert hands , we couldn't create our designs, nor could you wear them. That's why every order includes a card with the name and signature of the seamstress who made your garment:
The only signature that really matters to us.
Quality control and mannequin testing
Before leaving our shop, each garment is inspected to detect any slightest non-conformity , tried on a mannequin to check the size and only then completed with a hand-sewn label and composition.
Wrapped in organza and shipped to you
Each piece is wrapped in organza to prevent creases and tied with a satin bow . In the white envelope, you'll find your order summary and a thank you for choosing us and believing in us. We're human, and while we minimize errors, we can still make mistakes. Therefore, recognizing that every woman is unique , we offer a Tailoring Voucher: if you'd like to perfect the fit of the piece to your body—hem, waist adjustments, or anything else— you can use a donation , up to a maximum refundable amount, at your trusted seamstress. It's our way of showcasing local tailoring workshops , supporting craftsmanship , and making each piece truly yours: tailored for you, close to you.
Returns are always free
All returns are free: we send a courier to your home to collect your package, agreeing, when possible, on a day and time that best suits your work and family routine. Once received, the item is inspected according to our return policy, and a full refund is issued on the same day as delivery and inspection.